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OBJECTIVE

Bilingual (Spanish) Integration Engineer with 12+ years of proven experience interfacing with customers and dealing with dynamically changing environments seeks a software integration, project management or development position.

TECHNICAL

Computer Languages: Java, C, C++, HTML, PHP, SQL, Perl

Operating Systems: Windows (XP, Vista), Unix (Solaris), and Linux (Redhat, Ubuntu, Gentoo)
Applications: Rational Clearcase, Oracle, Netcool, Jboss, Vxworks, Clarify ClearQuality/ClearSupport, MySQL, Interleaf, Clearcase, FileMaker

EXPERIENCE

Sonus Networks, Richardson, TX

August 2004 – January 2009

Senior Systems Integration Engineer (January 2007 – January 2009)

• Supported customer migrations from legacy TDM & SS7 networks onto a SIP backbone.

• Created custom PSX (SIP routing engine) routing to emulate existing network trunking behaviors as well as performed live SS7 switchovers onto Sonus gear.

• Provided on-site and remote SME expertise to customers during migrations.

• Technical lead on custom application projects for various customers.

• Performed technical reviews following projects from final proposal to acceptance testing of applications on customer site.

• Acted as a contact between design outsource company and Product and Engineering management.

• Familiar with the provisioning and use of the Sonus ASX, PSX, SGX, GSX, IMX, and Insight EMS.

• Led training for customers on the use of the SOAP API for the creation of their own custom provisioning tools for Sonus equipment.

• Assisted other projects, as needed, so that revenue recognition goals could be met.

Design and Custom Applications Engineer (August 2004 – January 2007)

• Developed new functionality for the Sonus Insight EMS, a provisioning and SNMP server, which were delivered via a patching mechanism.

• Debugged and provided software fixes for bugs discovered during in-house testing and in customer deployments.

• Development and software fixes were primarily in Java but also used Perl, Tcl, Oracle, Netcool and Jboss in a Clearcase environment.

• Led training for customers on the use of the SOAP API for the creation of their own custom provisioning tools for Sonus equipment.

Nortel Networks, Richardson, TX

September 2000 – August 2004

Shasta GGSN Development Engineer (February 2003 – August 2004)

• Designed, tested, and debugged new software features for the Shasta GGSN (GSM/UMTS) product, requiring familiarity with TCP, UDP, IP, GTP, GTP’, NAT, L2TP, IPSEC, GRE, WAP, and other network protocols.

• Developed using a Clearcase environment for real-time "C" software on a Vxworks platform. as well as occasional Java development for the related SNMP and provisioning server.

• Assisted customer design support team to alleviate backlog and increase customer issue turnaround time for software bugs discovered in the field.

Spectrum Peripheral Module Support Engineer (September 2000 – February 2003)

• Provided debugging and efficient custom software solutions to software issues found at customer sites and during in-house testing.

• Addressed call processing software issues involving country specific ISUP (SS7) and ITU Q.931 variants.

• Provided feedback in design reviews to allow delivery of “fast features” to customers via the proprietary live software patching mechanism.

• Primary development language used was C++ (Rogue Wave libraries) on a real-time (VxWorks), optical (OC-3/STM-1) peripheral for the Wireless market (CDMA/GSM/UMTS).

• Tools used include the Rational Clearcase code library system, Clarify ClearQuality /ClearSupport to track software issues, as well as other proprietary Unix tools.

Lockheed Martin Naval Electronics & Surveillance Systems, Moorestown, NJ

June 1999 – September 2000

Advanced Signal Processing Center Engineer

• Designed and debugged firmware (MIL-STD 1750 Assembly) used in the Aegis Combat System (DDG-91) radar signal processor (200+ processor array).

• Recommended updates to system test specifications; troubleshot the Fortran and C test programs used in evaluating system performance for a proprietary hardware/software testbed for the radar system.

• Created and administered several internal online databases for use in pre-production tracking of engineering tasks, using Filemaker/WebCompanion and Apache/PHP/MySQL.

• Position required a DOD Secret Clearance.

Northrop Grumman Electronic Systems Sector, Field Engineering & Services, Baltimore, MD

June
1997 – June 1999

Associate Engineer – Technical Training Operations

• As part of instruction team, provided training to USAF, NATO, and UK RAF personnel on the theory, operation, and maintenance of the E-3 AWACS Radar System Improvement Program (RSIP).

• Developed engineering training materials appropriate for high school graduates.

• Position required a DOD Secret Clearance.

Entergy Operations, Waterford III Nuclear Power Plant, Taft, LA

Summer 1996

Procurement Engineer (Intern)

EDUCATION

Bachelor of Science in Electrical Engineering May 1997

Tulane University, New Orleans, LA